Frequently Asked Questions
Quick answers to the questions we hear most. Can’t find yours? WhatsApp or call us and a real person will reply.
How fast will the results be ready?
The same day for standard employment medical examinations. Registration, doctor examination, blood tests and chest X-ray all happen in our clinic, so there is no waiting for an outside laboratory or X-ray centre. Consultations before 10.30am have results by 3pm; consultations before 5pm have results by 10pm.
Do I need an appointment, or can I walk in?
Walk-ins are welcome during opening hours, no appointment needed. If you are an employer or agency sending several workers at once, WhatsApp us first and we will schedule a time so nobody waits.
What payment methods do you accept?
We accept cash, PayNow, NETS and credit cards. Employers and agencies can ask about corporate billing arrangements.
Do you offer corporate or agency pricing?
Yes. Maid agencies, runners and employers who send workers regularly can get corporate pricing and flexible plans, with consolidated billing if needed. WhatsApp or call Sean Chan at +65 8922 6711 to discuss an arrangement that fits your volume.
What happens if a result needs follow-up?
Our doctor will explain the result clearly and tell you exactly what happens next, whether that is a repeat test, a review, or a referral. We will contact the employer or worker directly, and our doctors are available to answer any medical questions.
I lost my report. Can I get a reprint?
Yes. WhatsApp or call us with the patient’s name and the date of the examination, and we will arrange a reprint or send you a digital copy at no charge.
Can my helper come for her 6ME on her own?
Yes. Many helpers come on their own. Our staff are trained to explain every step simply and respectfully, and we will update the employer once the results are ready.
Where exactly is the clinic?
Blk 148 Lor 1 Toa Payoh #01-917, Singapore 310148, a short walk from Toa Payoh MRT station and the bus interchange. See our Contact page for step-by-step directions.
Still have a question?
WhatsApp or call us and a real person will answer.